The Mole Energy Care Plan
- Annual System Servicing, Keep your system running efficiently with professional check-ups every year.
- Extended Workmanship Warranty, Enjoy an additional three years of coverage for ultimate peace of mind.
- Dedicated Support, Get fast-tracked assistance with two free call-outs whenever you need us.
- Exclusive Discounts, Save 5% on repairs and system upgrades.
Annual Servicing
We perform comprehensive AC and DC diagnostics to maximise safety and efficiency. You’ll receive a detailed performance report with all findings.
Warranty and Reactive Support
You can have peace of mind knowing you’re covered. Enjoy a 3-year extended workmanship warranty on any new installations.
We provide remote diagnostics with annual output reviews and detailed performance insights. Have a concern? Enjoy two free priority call-outs and direct access to our expert support team.
Exclusive Member Benefits
As a Mole Energy Service member, you’ll receive 5% off all system repairs and replacement parts. Planning an upgrade? Enjoy 5% off future solar and battery enhancements.
Reduced costs for professional cleaning services to maintain system performance.
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Frequently asked questions
Your questions answered
Your system will receive a full professional service once a year, ensuring it continues to run safely, efficiently, and at peak performance.
Yes. We’ll work with you to create a tailored pricing plan that reflects the size, complexity, and specific requirements of your system.
You’ll have access to two free call-outs each year as part of your plan. If the issue is covered, we’ll resolve it at no additional cost. If it falls outside the plan, we’ll discuss next steps and any costs before proceeding.
Yes. You can cancel at any time by ending your Direct Debit. We recommend letting us know so we can update your records and avoid any confusion.
With the Care Plan, you spread the cost of servicing and support into manageable monthly payments. You also gain access to extended workmanship warranty, two free call-outs a year, and 5% discounts on repairs and upgrades.
As a member, you’ll receive 5% off all repairs, replacement parts, and future system upgrades, including additional solar panels or battery storage when carried out by Mole Energy or our approved partners.
Get Your Custom Quote Today
Our dedicated service and repairs team is here to provide tailored solutions for your needs.